Secure Software Updates
With the introduction of streaming media services on Internet-connected digital home devices, manufacturers and content providers are required to provide support for firmware updates. UpdateTV provides a secure and efficient software update service for manufacturers to fix security bugs and to update and support the product software as needed.
Turn-Key Managed Update Process
UpdateTV is a completely turn-key service for managing software and firmware updates. UpdateLogic operates a global multi-path data distribution network, controlled by a highly secure Network Operations Center (NOC) that is managed by a skilled operations staff who employ a mature “managed update process” to ensure successful product updates. Manufacturers simply provide the new software revision to UpdateLogic and the well-experienced and focused engineering team plans and coordinates the distribution.
Manufacturers often choose to roll-out updates in phases to ensure that revisions work properly and to protect against sudden surges in support calls. UpdateLogic can implement and monitor roll-outs in a phased process by product class, serial number groupings, geographic region, or other methods. UpdateLogic also measures and reports on the status of updates including connections, attempts, aborts, completions and other metrics. It is important for manufacturers to have a clear picture of the implementation status to ensure the install base is adequately protected.
Build vs. Buy
For the same reason that “cloud computing” has become a well accepted IT business practice, outsourcing software updates enables manufacturers to leverage highly secure state-of-the-art facilities, a multi-path global communications network, singularly focused operations staff, and proven mature processes that provide a complete turn-key solution.
Industry Leaders Protect Their TVs with UpdateLogic
Leading manufacturers including Sony, Vizio, Sanyo and Funai protect their TVs with UpdateLogic to ensure effective distribution and maximum coverage of software updates. The financial exposure of a software bug can be significant, and as the amount of software on TVs has increased exponentially, so has the risk. Therefore, it is imperative to have a robust and comprehensive software update solution. UpdateTV provides delivery of software and firmware updates over multiple distribution paths and can guarantee the update will reach 100% of devices.

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