Mitsubishi has signed a multi year agreement to use UpdateLogic’s netReady™ solution to manage connected TV platforms and streaming media services.
Funai has signed a multi-year agreement which provides the right to use UpdateLogic’s future proofing solutions including cable, terrestrial, mail, and Internet delivery.
netSupport
netSupport is a simple, cost reduced solution for diagnosing and troubleshooting connected devices. Today’s media enabled connected CE devices introduce a host of new support challenges which add cost to the support organization. netSupport provides a connected diagnostic and troubleshooting interface that can significantly enhance customer support and reduce costs. netSupport utilizes the netReady Agent to enable remote query and analysis of the device for things such as:
Retrieving system information
Running diagnostics
Editing the device configuration
Viewing the device software, firmware and bootloader versions
